Federal Benefits Unit

What is the role of the Federal Benefits Unit (FBU)?  

The Federal Benefits Unit (FBU) of the United States Embassy in Managua provides assistance to U.S. citizens, Nicaraguan citizens and third-country nationals who receive benefits or have worked in the United States and are eligible to apply for a pension from one of the federal agencies listed below.  Assistance also may be available for the worker’s spouse and children who are under the age of 18 or disabled.

Please note that the U.S. Embassy in Nicaragua is a non-claims-taking post. There is no Social Security Administration (SSA), Veterans Affairs (VA) nor Office of Personal Management (OPM) staff located in Nicaragua. The role of the FBU in Managua is to accept paperwork and forward it to the proper agency for processing.

The Federal Benefits Unit operates on an appointment-only system. To schedule an appointment or to obtain information please send an email to SocialSecurityManagua@state.gov or call 2252-7104.  We normally respond to e-mail inquiries within five working days. Please only send one e-mail regarding your issue.

Links to further IRS guidance are available on the Federal Benefits and Obligations page on travel.state.gov.