U.S. Citizen Services

Due to effort to contain the spread of coronavirus (COVID-19), do not come to the U.S. Embassy if you are sick or experiencing symptoms. We thank you for your cooperation.

Welcome to the American Citizens Services Unit

The United States government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. To this end, the American Citizen Services unit in Nicaragua provides prompt, courteous, and efficient services to United States Citizens and other clients, consistent with U.S. laws and regulations.

The Embassy is located at Km 5½ Carretera Sur, Managua. The American Citizen Services Office in the Embassy is accessed through the consular entrance on the west side of the building.

For our contact information, please click here. Inquiries regarding American Citizen Services may be emailed to our office.

We regret that we are unable to respond to U.S. visa and adoption inquiries.  More information about non-immigrant visas (for tourism or temporary work), immigrant visas, and adoptions is contained on our Embassy website.  All questions about visas must be directed to our call center, which you can reach by dialing 7877-7600 from within Nicaragua or 703-745-5479 from the United States.

Additional information from the Department of State about International Travel can be found at: Smart Traveler Enrollment Program

Non-emergency services for U.S. citizens are available by appointment Monday through Friday.  For emergency services please contact us here.  The embassy is closed on Nicaraguan and U.S. holidays.  An appointment is required for all services except emergency services.  Click here to make an appointment.

Banned Items

The following items are banned from the Consular Section: cell phones, cameras, walkmans, CD players, mp3 players, palm pilots, laptop computer, and all types of electronic equipment. Weapons of any kind are also prohibited. Personal Electronic device larger than a mobile phone cannot be stored during your visit to the Embassy. Thank you in advance for your compliance with these security measures.