Message for U.S. Citizens: Visit of the Regional Federal Benefits Office to Nicaragua

The Regional Federal Benefits Office (RFBO) will visit the U.S. Embassy in Managua to provide services related to U.S. Social Security Benefits, Medicare, Railroad Retirement Board, Office of Personnel Management, and Veteran’s benefits. The RFBO will provide the following services:

  • Collect Social Security Number (SSN) card applications;
  • Complete federal benefits applications;
  • Collect and certify documents needed to apply for U.S. federal benefits;
  • Provide necessary information to potential applicants;
  • Assist with enrolling and cancelling Medicare Part B;
  • Assist with enrolling in direct deposit to receive benefit payments in Nicaragua; and
  • Respond to inquiries regarding U.S. federal benefits payments

If you are seeking one of the above services, you may visit the U.S. Embassy in Managua after informing us of your intent to do so, according to the below instructions.  The available dates and times to choose from are:

  • March 5, 8-10 a.m.;
  • March 5, 10 a.m.-12 p.m.;
  • March 5, 1-3 p.m.;
  • March 7, 8-10 a.m.;
  • March 7, 10-12;
  • March 7, 1-3 p.m.;
  • March 8, 8-10 a.m.;
  • March 8, 10 a.m.-12 p.m.; or
  • March 8, 1-3 p.m.

Please plan to arrive within the first hour of the two-hour time slot selected and bring your passport and a copy of your passport’s biographic page (photo and name, date of birth, etc.), as well as any document you need to submit and a copy of the document.

Please register your intention to attend during one of the above time slots by sending your name, U.S. passport or Nicaraguan cedula number, phone number, service(s) needed and desired date and time slot to ACS.Managua@state.gov.  We will only respond to your message if the time slot you have selected is over-subscribed.   A complete request will state:  I, John W. Smith, U.S. Passport 123456789, reachable at 2252-7100, would like assistance with enrolling in direct deposit to receive my Social Security benefits payments in Nicaragua more quickly and also with cancelling my Medicare Part B.  I will plan to attend the Embassy on March 5th between 1 and 3 p.m.

To learn more about the services provided by the Regional Federal Benefits Unit, we invite you to visit their webpage: https://cr.usembassy.gov/u-s-citizen-services/social-security/

For further information about contacting the Embassy or about security in Nicaragua:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Nicaragua Country Specific Information.
  • Enroll in the Smart Traveler-Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy in Nicaragua, located at Km 5 ½ C. Sur Managua, Nicaragua, at 011-505-2252-7100, 24 hours a day, 7 days a week.  The American Citizen Services unit is also available by email during regular business hours, 7:15 a.m.-4:30 p.m. Monday through Thursday and 7:15 a.m.-2:00 p.m. Friday, at Managua@state.gov.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).