The Embassy has received reports of increasing violent crime throughout Managua occurring in both commercial and residential areas. Armed robbery has been the violent crime most frequently reported. The most common tactic of these robberies has been one or more individuals on a motorcycle stopping in front of individuals walking or standing in the street, brandishing a weapon, usually a firearm, and demanding all their possessions. In recent reports we have received, when victims comply with the robbers’ demands, there is no further violence. Because of this, in the event of a robbery, the Embassy advises U.S. citizens traveling or residing in Nicaragua to comply with the demands of the aggressors — no item is worth risking your life.
To maximize your and your family’s safety, always take a partner or group with you if you plan to exercise or walk around your neighborhood, especially in darker or more isolated areas.
In the event of a life or death emergency involving a U.S. citizen during our regular office hours of 7:30 AM to 4:15 PM, excluding weekends and U.S. and Nicaragua holidays, please call (505) 2252-7104. After hours, for emergency assistance please call (505)2252-7100 and ask to speak with the Embassy duty officer. For all other matters related to American citizen services, please send an email to ACS.Managua@state.gov.
The U.S. Embassy in Managua is located at Km 5 ½ C. Sur Managua, Nicaragua. The U.S. Embassy in Managua can be reached during regular business hours at 011-505-2252-7100. The American Citizen Services unit is also available by email at ACS.Managua@state.gov
For emergencies (deaths, arrests, etc.) after hours, U.S. citizens can call 011-505-2252-7171 and ask for the Embassy Duty Officer.
General information regarding consular services is available by calling 011-505-2252-7104. Routine services such as passports and notarial services require an appointment; you can schedule an appointment online.
For the latest security information, Americans traveling abroad should regularly monitor the U.S. Embassy’s website and the U.S. Department of State’s Bureau of Consular Affairs’ website, where the current Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information can be found.
The U.S. Embassy also encourages U.S. citizens to review “A Safe Trip Abroad“, which includes valuable security information for those both living and traveling abroad. In addition to information on the Internet, travelers may obtain up-to-date information on security conditions by calling 1-888-407-4747 toll-free in the U.S. and Canada, or outside the U.S. and Canada on a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). You can also download our free Smart Traveler App, available through iTunes and the Android market, to have travel information at your fingertips.